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Footballers Style
Footballers Style 21 Mar 2025
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
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Q : Support Request: Issue with Section Assignment and Website Update

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

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Replied (67) 51–55 of 67
Footballers Style
Footballers Style 27 Mar 2025, 12:15 AM

hi Mr Priyank.

I activated the cash payment method, but when I tried to check out, I didn’t see the option to pay with cash. Could you please explain how it works or how to set it up?

Thank You

Footballers Style
Footballers Style 26 Mar 2025, 11:51 PM

Hi,


This is what I’m getting. Actually, this is the farthest it goes in showing the logo. However, on an actual device, it just stays completely greyed out.

Footballers Style
Footballers Style 26 Mar 2025, 11:45 PM

Hi,

I understand. However, I added a video to the Kids section and tried to access it. As you mentioned, only Kids videos should appear when entering the section, but it’s not filtering out the other videos. I’m not sure if I’m doing something wrong—could you please check this?

Thanks for your help!

Mr. Priyank
Mr. Priyank employee 26 Mar 2025, 11:33 PM

Hi,

You're very welcome! 😊 We’re glad the errors are being fixed.

Also, I just wanted to check—was the Kids Mode explanation clear? Let me know if you have any doubts or need further clarification. We're happy to assist!

Regards, Mr. Priyank

Footballers Style
Footballers Style 26 Mar 2025, 11:30 PM

Hi,

The errors are being fixed now. Thanks a lot, guys—I really appreciate it!

Showing 51–55 of 67 replies

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