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Footballers Style
Footballers Style 21 Mar 2025
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
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Q : Support Request: Issue with Section Assignment and Website Update

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

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Replied (67) 1–5 of 67
Mr. Priyank
Mr. Priyank employee 29 May 2025, 11:16 PM

We’re glad we could assist you with your issue. If you're satisfied with our support, we’d appreciate it if you could leave a review on CodeCanyon.

We’ll be closing this ticket now. Thank you!

Regards, Mr. Priyank

Mr. Chirag
Mr. Chirag admin 16 May 2025, 5:33 AM

check your whatsapp.. our sale team already replied

Regards, Mr. Chirag

Mr. Priyank
Mr. Priyank employee 13 May 2025, 7:52 AM

Hi,

I hope you’ve received the response now.

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 16 Apr 2025, 11:02 PM

Hi,

Our sales team will provide you with an update as soon as possible. We appreciate your patience and understanding.

I’m glad we could assist you with the support. I hope everything is working well now.

If you’re satisfied with our support and the app, I would really appreciate it if you could take a moment to leave a review on Codecanyon. Your feedback helps us improve and also supports other buyers in making informed decisions.

Thank you for your time and support! Let me know if you need any further assistance.

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 15 Apr 2025, 11:37 PM

I hope this message finds you well.

To facilitate more efficient communication and provide prompt assistance, could you please share your WhatsApp number with us? This will help us address your custom request needs more effectively.

If you’ve already contacted us via WhatsApp, kindly confirm the number you used so we can ensure seamless communication.

Thank you for your cooperation.

Regards, Mr. Priyank

Showing 1–5 of 67 replies

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