Hello Support Team,
I’m experiencing an issue and need your assistance please
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Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.
Could you please assist me in resolving this? Thank you in advance for your help!
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Hi Mr Priyank,
I followed your instructions, and everything is now working fine. The Kids section is also functioning properly, so cheers to that—thank you for your help!
The only thing left to resolve is the Continue Watching section. I also noticed a bug where sometimes the web app won’t show any content, and I have to refresh multiple times to get it to load properly. There are also times when it gets stuck on the banner, preventing scrolling or clicking, and I have to refresh the page to fix it.
Regarding the cash payment option, I see it appears at checkout, which is great, but when clicked, it says, "We're temporarily unable to process payment." Since cash payment will be my primary gateway, could you explain the workaround for this?
Let me know what can be done. Appreciate your help!