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Q:

Support Request: Issue with Section Assignment and Website Update

Closed public

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

Document

25_03_2025_0_67e224a6289e5.png

All Replies

Viewing 37 to 40 of total 67 topics

Hi, Good Morning.

First, the Kids section is still not working. You can check it on your end.

Second, the cash payment method is not showing at checkout as you mentioned it would.

Third, the mobile app is still not working—the grey screen issue persists.

Hello,

Can you share which issue is still there?

Regards,
Mr. Priyank

Hi, it's me again. I retried the application, but I'm still getting the same issues.

Hi,

Let's connect now. Are you ready?

Regards,
Mr. Priyank

Viewing 37 to 40 of total 67 topics

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