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Q:

Support Request: Issue with Section Assignment and Website Update

Closed public

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

Document

25_03_2025_0_67e224a6289e5.png

All Replies

Viewing 33 to 36 of total 67 topics

Now it's working. Let me check the issues one by one and update you soon.

Regards,
Mr. Priyank

Mr. Priyank


I wanted to check if it would be possible for me to share the code with you so that you can troubleshoot the issues on your end. After the necessary fixes, you can share the updated code back with me. Additionally, I can provide panel credentials so you can test the changes directly on the web.

Please give me feedback 

It is opening a different link instead of the web app. Please check the attachment.

Document

01_04_2025_35_67eb7b777bcbe.png

Regards,
Mr. Priyank

Hi,

Can you share the host URL of the web app?

Regards,
Mr. Priyank

Viewing 33 to 36 of total 67 topics

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