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Q:

Support Request: Issue with Section Assignment and Website Update

Closed public

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

Document

25_03_2025_0_67e224a6289e5.png

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Can you please same thing with Mobile App?

Regards,
Mr. Priyank

Hi,

Have you check with Mobile App ?

Regards,
Mr. Priyank

Hi,

Thanks for the update. I can confirm that the blank screen issue has been resolved. However, the "Continue Watching" feature still doesn't seem to trigger. 

Hi,

Everything has now been resolved by our backend team. Please check the "Continue Watching" feature. Also, the web blank issue has been resolved.

Thank you!

Regards,
Mr. Priyank

Viewing 9 to 12 of total 67 topics

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