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Q:

Support Request: Issue with Section Assignment and Website Update

Closed public

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

Document

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All Replies

Viewing 17 to 20 of total 67 topics

Hi,

The Continue Watching issue has been resolved. You can check now.

Thank you!

Regards,
Mr. Priyank

Hi,

You're very welcome! I'm delighted to hear that everything is now working smoothly. Your satisfaction is our top priority, and it was a pleasure assisting you throughout this process.

Regarding your custom requests, our sales team is currently reviewing them internally. They will get back to you with further details once the discussion is complete.

If you're pleased with our product and the support you've received, we would greatly appreciate it if you could share your experience by leaving a review on CodeCanyon. Your feedback not only helps us improve but also assists other users in making informed decisions.

Please don't hesitate to reach out if you have any more questions or need further assistance.

Regards,
Mr. Priyank

Finally, after so many tries, it finally works! Thank you, Mr. Priyank, for helping me. I truly appreciate your support throughout this journey. If I encounter any issues, I will surely contact you. Also, have you read the requirements regarding custom requests?

I will apply the changes and give you feedback soon

Viewing 17 to 20 of total 67 topics

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