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Q:

Support Request: Issue with Section Assignment and Website Update

Closed public

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

Document

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All Replies

Viewing 5 to 8 of total 67 topics

I hope this message finds you well.

To facilitate more efficient communication and provide prompt assistance, could you please share your WhatsApp number with us? This will help us address your custom request needs more effectively.

If you’ve already contacted us via WhatsApp, kindly confirm the number you used so we can ensure seamless communication.

Thank you for your cooperation.

Regards,
Mr. Priyank

I hope this message finds you well. I wanted to follow up on the "Continue Watching" progress issue we addressed earlier. Two days ago, I committed the latest code to the main branch, which includes the necessary fixes.

Can you please confirm if you've had a chance to pull the latest code and deploy the updated web build to your server? Additionally, I'd appreciate it if you could let me know whether the issue has been resolved on your end.

If you encounter any further problems or need assistance with the deployment process, please don't hesitate to reach out.

Thank you for your attention to this matter.

Regards,
Mr. Priyank

Hi,

Please make sure to add the correct video duration when adding a new video or show.

Thank you!

Regards,
Mr. Priyank

So the web version doesn’t save watch time like the mobile app does?

Viewing 5 to 8 of total 67 topics

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