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Footballers Style
22 Mar 2025
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DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Q:

Support Request: Issue with Section Assignment and Website Update

Closed public

Hello Support Team,


I’m experiencing an issue and need your assistance please 

  1. Section Assignment Issue: When I try to assign the section with genres (and other details) it successfully saves, however the website does not update after the changes. but note if i assign a banner it will reflect the update, but the problem is with the section part It seems like the changes are not reflected on the live site even though I am following the correct procedure.


    Could you please assist me in resolving this? Thank you in advance for your help!

Document

25_03_2025_0_67e224a6289e5.png

All Replies

Viewing 53 to 56 of total 67 topics

Footballers StyleReplied
27 Mar 2025, 5:15 AM

Hi,

I understand. However, I added a video to the Kids section and tried to access it. As you mentioned, only Kids videos should appear when entering the section, but it’s not filtering out the other videos. I’m not sure if I’m doing something wrong—could you please check this?

Thanks for your help!

Mr. PriyankReplied
27 Mar 2025, 5:03 AM

Hi,

You're very welcome! 😊 We’re glad the errors are being fixed.

Also, I just wanted to check—was the Kids Mode explanation clear? Let me know if you have any doubts or need further clarification. We're happy to assist!

Regards,
Mr. Priyank

Footballers StyleReplied
27 Mar 2025, 5:00 AM

Hi,

The errors are being fixed now. Thanks a lot, guys—I really appreciate it!

Document

27_03_2025_64_67e4db5e7728d.png

Mr. PriyankReplied
27 Mar 2025, 4:54 AM

Hi,

Glad to hear that the login issue is resolved and everything is working fine! 😊

Regarding the Kids Section, I'd like to clarify how the Kids Mode feature works:

🔹 When you enter Kids Mode, the app refreshes to load only kids-related content, ensuring a safe viewing experience.
🔹 Similarly, when you exit Kids Mode and return to the main profile, the app refreshes again to display content relevant to the main profile.
🔹 This refresh is an intended feature to ensure that only the appropriate content is visible in each mode.

So, when you enter the Kids Section and it refreshes, this is the expected behavior. Let me know if you have any questions or if you’re facing any other issues. Happy to assist!

Regards,
Mr. Priyank

Viewing 53 to 56 of total 67 topics

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