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Mahmoud Elghazy
Mahmoud Elghazy 28 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

There is a problem logging in. I did all the settings as I mentioned in the explanation, but I don’t know where the problem is. This is a video that explains the problem.
https://drive.google.com/file/d/1FIs_ULMnd2O9Bf0lUJbXGAn6Z8ESvz8c/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (198) 121–125 of 198
Mahmoud Elghazy
Mahmoud Elghazy 07 Nov 2024, 8:23 AM

The fourth problem is that comments and likes do not work.

Mahmoud Elghazy
Mahmoud Elghazy 07 Nov 2024, 8:22 AM

As for the rest of the problems, as you know, the first problem is that there are video clips that work and video clips that do not work, even though they are in mp4 format and do not work. The second problem is that the translation works in landscape mode and does not work in full screen mode. The third problem is that the translation works on all video clips and does not stop when you leave the video and play it again.

Mr. Priyank
Mr. Priyank employee 07 Nov 2024, 8:12 AM

Very soon!  

We are actively working on it.  

Thank you!

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 07 Nov 2024, 8:10 AM

When will this update be important for me to start working?

Mr. Priyank
Mr. Priyank employee 07 Nov 2024, 8:06 AM

Everything will be fixed in our next update.

Thank you!

Regards, Mr. Priyank

Showing 121–125 of 198 replies

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