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Mahmoud Elghazy
Mahmoud Elghazy 28 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

There is a problem logging in. I did all the settings as I mentioned in the explanation, but I don’t know where the problem is. This is a video that explains the problem.
https://drive.google.com/file/d/1FIs_ULMnd2O9Bf0lUJbXGAn6Z8ESvz8c/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (198) 136–140 of 198
Mr. Priyank
Mr. Priyank employee 07 Nov 2024, 7:19 AM

Can you please try to upload video with type Server Video ?

Do not use any other URLs for download feature.

Thank You!

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 07 Nov 2024, 7:16 AM

I do not want this link. I want to run my content. I have a very large amount of content from Dropbox, and it was working before the update, and it was working with all extensions. I can install your old update and run it. This picture shows the extension of the video, and this is also a link. In order for the link to work in the application, delete the number 0 and add one number at the end of the link so that it works with a direct link on the application.

Before modification
https://www.dropbox.com/scl/fi/zxih2wp4xb97k5xgv08a1/Mr.Robot.S02E01E02.1080p.BluRay.10bit.DD5.1.x265-POIASD.mp4?rlkey=vcjqruvj3sz36bvit3jatnnl6&st=nqltn6su&dl=0
After modification
https://www.dropbox.com/scl/fi/zxih2wp4xb97k5xgv08a1/Mr.Robot.S02E01E02.1080p.BluRay.10bit.DD5.1.x265-POIASD.mp4?rlkey=vcjqruvj3sz36bvit3jatnnl6&st=nqltn6su&dl=1

Mr. Priyank
Mr. Priyank employee 07 Nov 2024, 7:11 AM

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 07 Nov 2024, 7:08 AM

This video is mp4 and does not work 
https://www.dropbox.com/scl/fi/zxih2wp4xb97k5xgv08a1/Mr.Robot.S02E01E02.1080p.BluRay.10bit.DD5.1.x265-POIASD.mp4?rlkey=vcjqruvj3sz36bvit3jatnnl6&st=ri62wqxg&dl=1

Mahmoud Elghazy
Mahmoud Elghazy 07 Nov 2024, 6:50 AM

I will try the mp4 videos now

Showing 136–140 of 198 replies

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