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Mahmoud Elghazy
Mahmoud Elghazy 28 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

There is a problem logging in. I did all the settings as I mentioned in the explanation, but I don’t know where the problem is. This is a video that explains the problem.
https://drive.google.com/file/d/1FIs_ULMnd2O9Bf0lUJbXGAn6Z8ESvz8c/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (198) 106–110 of 198
Mahmoud Elghazy
Mahmoud Elghazy 08 Nov 2024, 4:14 AM

Was your last writing private or public? Because I don’t remember

Mr. Priyank
Mr. Priyank employee 08 Nov 2024, 4:08 AM

Can you give your control panel URL ? We will check & update you soon.

Thank you!

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 08 Nov 2024, 4:06 AM

As for the coupon service, it works, but Price works and Percentage does not work. When adding the code, nothing is given. Can you fix it, please?

Mr. Priyank
Mr. Priyank employee 08 Nov 2024, 4:03 AM

Thank you for the update and for testing the app on another phone. The issue you're experiencing with the videos is likely due to the difference in device specifications, specifically the resolution capabilities.

Your phone, running Android 10, may not support high-resolution videos as smoothly as newer devices like the Samsung running Android 13, which can handle higher resolutions without issue. This could be the reason why some videos work and others do not.

As a workaround, we recommend trying the lower-resolution URL of the same video. This should work more effectively on devices with lower resolution capabilities like your phone.

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 08 Nov 2024, 3:56 AM

Thank you for your response I wrote because I thought the problems were that there were videos that worked and videos that didn't, but when I tried the app on another phone the videos worked. I don't know what the problem is with my phone. My phone is running Android 10 and the other is Samsung running 13. Is it necessary for me to do anything to run the application on my phone to make it compatible with my phone because as I mentioned in the videos that work and the videos that do not work

Showing 106–110 of 198 replies

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