Ticket Details

Con't find an answer?

Need Assistance? Submit a Support Ticket

Submit a Support Ticket
Mahmoud Elghazy
Mahmoud Elghazy 28 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

There is a problem logging in. I did all the settings as I mentioned in the explanation, but I don’t know where the problem is. This is a video that explains the problem.
https://drive.google.com/file/d/1FIs_ULMnd2O9Bf0lUJbXGAn6Z8ESvz8c/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (198) 111–115 of 198
Mr. Priyank
Mr. Priyank employee 08 Nov 2024, 3:52 AM

The translation issue is pending because the Flutter package for subtitles has not been updated by the developers yet. As soon as we receive the update for the subtitle package, we will address the translation issue and update our code ASAP.

Thank you!

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 08 Nov 2024, 3:46 AM

Yes, we have comments and like features available in the control panel. However, due to a delay in updating on Codecanyon, our team has decided to hold off on implementing these features in the frontend for now.

Thank you!

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 08 Nov 2024, 3:40 AM

As for comments and likes, will they be added in the next updates because they are already present in the control panel?

Mahmoud Elghazy
Mahmoud Elghazy 08 Nov 2024, 3:37 AM

I explained before that the problems are that the translation works in landscape mode and not the full screen, and that the same translation works on all videos and does not stop when the video is locked and turned on again. .

Mahmoud Elghazy
Mahmoud Elghazy 08 Nov 2024, 3:35 AM

As for the remaining problems, is it possible to solve some of them until the code is updated?

Showing 111–115 of 198 replies

Support is Online

Office hours

Monday – Friday
10:00 AM – 06:00 PM
IST (GMT +5:30)

Office time --:-- --
Your time --:-- --
Documentation

Explore Our Support Documentation

Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need

Back To Top