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Bernardson Louis-Jean
Bernardson Louis-Jean 3 Dec 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : Player Problem

Hi Please we need hwlp to solve the play problem. It is loading endless, because is missing the 'type' when we click. It is weird because the type is registered at login, is in the database (in this webcase the type 3 is saved), but when we click on play gives me this error


https://app.bdhstreams.com/
you can use SMS login
Mobile +11234567890
SMS - 123456

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Replied (18) 1–5 of 18
Mr. Priyank
Mr. Priyank employee 17 Dec 2024, 4:06 AM

We’re glad we could assist you with your issue. If you're satisfied with our support, we’d appreciate it if you could leave a review on CodeCanyon.

We’ll be closing this ticket now. Thank you!

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 13 Dec 2024, 10:52 PM

Hii,

Have you check all things with latest updated code ?

Thank you!

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 13 Dec 2024, 1:59 AM

Thank you for sharing your feedback and for allowing us the opportunity to resolve the issues you encountered. We have carefully reviewed and addressed all the concerns related to the app and backend code to ensure a seamless experience for you.

We kindly request you to check the updated code thoroughly and confirm with us if everything is now functioning as expected. If you encounter any further issues or need assistance, we are here to support you every step of the way.

We also noticed your review on Codecanyon and truly value your honesty. If the updates have resolved the challenges you faced, we would sincerely appreciate it if you could reconsider your review to reflect the improvements. Your kind words can greatly encourage our efforts to provide better products and services.

Thank you once again for your patience and understanding. Please feel free to reach out for any additional support.

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 13 Dec 2024, 1:40 AM

Hi,

Thank you for sharing the link, but it seems to be incorrect. Can you please provide the admin panel link where you manage the app's data?

Thank you!

Regards, Mr. Priyank

Bernardson Louis-Jean
Bernardson Louis-Jean 13 Dec 2024, 1:37 AM

https://app.bdhstreams.com/
you can use SMS login
Mobile +11234567890
SMS - 123456

Showing 1–5 of 18 replies

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