Privacy Policy
Effective Date: 25 August 2026
CAPIX IT SOLUTION PRIVATE LIMITED, operating its software products brand DivineTechs, respects your privacy and is committed to protecting personal information handled through our website, products, services, and customer portal.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use:
By using the website or creating an account, you acknowledge this Privacy Policy.
1. Who We Are
Legal Entity: CAPIX IT SOLUTION PRIVATE LIMITED
Brand: DivineTechs
Address:
515, PratikMall, Kudasan,
Gandhinagar, Gujarat, India
Email: hello@capixit.com
Phone: +91 9274109010
2. Information We May Collect
Depending on how you use DivineTechs, we may collect the following information.
Account Information
- Name
- Email address
- Phone number
- Password credentials in protected form
- Country
- Account preferences
Purchase Information
- Order number
- Purchased products
- License information
- Purchase date
- Transaction status
- Invoice information
- Billing information
We generally do not store complete payment-card details when payments are processed by third-party payment providers.
License Information
Depending on the product:
- License key
- Domain information
- Activation information
- Installation information
- License status
- Activation history
Support Information
When you contact support, we may collect:
- Messages
- Attachments
- Screenshots
- Product information
- Error logs
- Technical information necessary to resolve your request
Reviews and Feedback
If you submit a review, rating, question, feedback, or feature request, we may collect the information associated with that submission.
Technical Information
We may automatically collect certain technical information, such as:
- IP address
- Browser type
- Operating system
- Device information
- Approximate location derived from technical information
- Pages visited
- Referrer information
- Login activity
- Download activity
- Security events
- Website interaction information
3. How We Use Information
We may use information to:
- Create and manage accounts
- Process purchases
- Deliver digital products
- Generate invoices
- Generate and manage licenses
- Provide downloads
- Provide technical support
- Process refunds
- Prevent fraud and abuse
- Maintain website security
- Improve our products
- Improve website performance
- Respond to enquiries
- Manage reviews and feedback
- Send transactional notifications
- Send product updates
- Provide relevant marketing communications where permitted
- Comply with applicable legal obligations
4. Payment Information
Payments may be processed through third-party payment providers.
Depending on the customer's location, payment provider, and payment method, transactions may be processed by providers such as PayPal or other payment partners.
Payment providers may independently collect and process payment information according to their own privacy policies and terms.
DivineTechs does not intentionally store complete payment-card numbers or card security codes.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep users signed in
- Maintain shopping carts
- Remember preferences
- Improve website functionality
- Understand website usage
- Protect against fraud
- Analyze performance
- Support relevant marketing activities where applicable
Users may control cookies through their browser settings, although disabling certain cookies may affect website functionality.
6. Communications
We may send transactional communications relating to:
- Account registration
- Password changes
- Orders
- Payments
- Invoices
- Downloads
- Licenses
- Product updates
- Security alerts
- Support tickets
Where permitted and where applicable, we may also send promotional communications.
You may unsubscribe from non-essential marketing communications through the available unsubscribe mechanism.
Transactional and legally necessary communications may still be sent where required to provide the requested service.
7. Information Sharing
We may share information with trusted service providers where reasonably necessary to operate DivineTechs.
These may include:
- Payment processors
- Cloud hosting providers
- Email delivery providers
- Analytics providers
- Customer support systems
- Security providers
- Storage providers
- Tax/accounting service providers
- Professional advisers
- Legal authorities where legally required
We do not sell personal information as a business model.
8. International Data Transfers
Some service providers used by DivineTechs may process information outside India.
Where personal information is transferred or processed internationally, we seek to use appropriate contractual, organizational, or technical safeguards as applicable under relevant law.
9. Data Security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
- HTTPS/TLS
- Access controls
- Authentication
- Encryption where appropriate
- Logging and monitoring
- Backup procedures
- Security reviews
- Restricted administrative access
However, no internet-based service can guarantee absolute security.
10. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including:
- Providing services
- Maintaining customer accounts
- Maintaining licenses
- Providing purchase history
- Resolving disputes
- Preventing fraud
- Meeting legal, tax, accounting, and regulatory requirements
Retention periods may vary depending on the type of information.
11. Your Rights and Requests
Subject to applicable law, you may request information regarding personal data associated with your account and may request correction or other actions available under applicable data-protection law.
Requests may be sent to:
We may need to verify your identity before processing certain requests.
12. Children's Privacy
DivineTechs is intended for developers, businesses, professionals, and other users capable of entering into applicable agreements.
We do not knowingly target children with products requiring an adult contractual relationship.
If you believe a child has provided personal information to us inappropriately, please contact us.
13. Third-Party Links
Our website may contain links to third-party websites, services, documentation, marketplaces, or integrations.
We are not responsible for the privacy practices of third parties.
Please review the privacy policies of those third parties.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised effective date.
15. Contact
For privacy-related questions or requests:
CAPIX IT SOLUTION PRIVATE LIMITED
515, PratikMall, Kudasan,
Gandhinagar, Gujarat, India
Email: hello@capixit.com
Phone: +91 9274109010
Website: https://www.divinetechs.com/
Last Updated: 25 August 2026