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Mahmoud Elghazy
Mahmoud Elghazy 28 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

There is a problem logging in. I did all the settings as I mentioned in the explanation, but I don’t know where the problem is. This is a video that explains the problem.
https://drive.google.com/file/d/1FIs_ULMnd2O9Bf0lUJbXGAn6Z8ESvz8c/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (198) 161–165 of 198
Mr. Priyank
Mr. Priyank employee 29 Oct 2024, 7:48 AM

Thank you for sharing your concerns with us! I appreciate your detailed feedback and understand that there are multiple issues that need attention.

To ensure that we provide the best support possible, I will review each of the issues you've mentioned and work on resolving them as quickly as we can. Please allow us some time to investigate everything thoroughly.

If you have any urgent issues that require immediate attention, please feel free to highlight them, and I'll prioritize those accordingly. Your satisfaction is important to us, and we are committed to resolving all of your concerns.

Thank you for your patience, and I'll keep you updated on our progress!

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 29 Oct 2024, 7:04 AM

There are videos that work and videos that do not work together because they have the same permissions

This works
https://www.dropbox.com/scl/fi/h03emlg6lmz5610l5avbc/Black.Adam.2022.720p.HDRip.800MB.x264-GalaxyRG.mkv?rlkey=7a4hz8le41es99zwnoighul6i&st=f0pb5joh&dl=1

This doesn't work
https://www.dropbox.com/scl/fi/cvkgucn19d7db190tkr4n/Mr.Robot.S01E01.1080p.BluRay.x265.10Bit.6CH-Pahe.in.mkv?rlkey=39py7mij2g8pmxh9fvjzwbsec&st=mt2c8li1&dl=1

You can try these links in your control panel

Mahmoud Elghazy
Mahmoud Elghazy 29 Oct 2024, 6:37 AM

Another problem is that the translation is attached to all videos, not just the intended video, and the translation continues to work on all videos.
https://drive.google.com/file/d/1N79hL9VoI1a6kO-fxh1qJ5KvIVYp4OXl/view?usp=sharing
The other problem is that the translation works in landscape mode and not in full screen mode, and this video explains that
https://drive.google.com/file/d/1N92Cl49hQGlZha0EoUpP7XSQyQiNGqks/view?usp=sharing

Mahmoud Elghazy
Mahmoud Elghazy 29 Oct 2024, 6:20 AM

There is also a problem with playing the video in the download list. After downloading the video and showing it in the download list, it loads and does not open. I tried it in your application and it works. This video explains that.

https://drive.google.com/file/d/1KPjhXl9PFP8jvdoFKal-rOxSHLtLJWm0/view?usp=sharing

The search problem also exists in the kids menu. When entering kids mode and going to search, it does not search for the series and searches for the video. This is a video that explains the problem.

https://drive.google.com/file/d/1Kg83ZFjayZo06in5O8VUXiZ3dABrIAle/view?usp=sharing
The rest of these problems are resolved, and I am following up with PayPal support regarding the payment issue

Mahmoud Elghazy
Mahmoud Elghazy 29 Oct 2024, 5:50 AM

I now need to delete the old translation file. How do I delete it?

Showing 161–165 of 198 replies

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