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Mahmoud Elghazy
Mahmoud Elghazy 28 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

There is a problem logging in. I did all the settings as I mentioned in the explanation, but I don’t know where the problem is. This is a video that explains the problem.
https://drive.google.com/file/d/1FIs_ULMnd2O9Bf0lUJbXGAn6Z8ESvz8c/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (198) 86–90 of 198
Mahmoud Elghazy
Mahmoud Elghazy 14 Nov 2024, 6:57 AM

 yes this my server access Thank you very much. Have a nice day

Mahmoud Elghazy
Mahmoud Elghazy 14 Nov 2024, 6:53 AM

Do you understand what I mean? When I install the version, it works for a certain period and comes back again. It asks me to install the site again from the beginning and deletes the database, and I must enter the data from the beginning.

Mahmoud Elghazy
Mahmoud Elghazy 14 Nov 2024, 6:51 AM

In another problem, the site also requests installation from the beginning, then deletes the database. I do not want a new installation to be installed every time

Mr. Priyank
Mr. Priyank employee 14 Nov 2024, 6:49 AM

Yes, we are working on it.

Regards, Mr. Priyank

Mahmoud Elghazy
Mahmoud Elghazy 14 Nov 2024, 6:43 AM

As for the development of the current operator, will it be developed in the next update to work on all phones?

Showing 86–90 of 198 replies

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