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Gary Hayden
Gary Hayden 25 Jun 2026
DTRadio - Online Radio, Podcasts & Live Events Flutter App (iOS - Android) with admin panel
public

Q : Radio, Music, Audio

How do we preview our Radio url stream or any audio in the control panel. We should be able to test the streams/audio before deploying apps etc.

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Replied (21) 1–5 of 21
Mr. Priyank
Mr. Priyank employee 31 Jul 2026, 12:12 PM

Hi Gary Hayden,

We would like to kindly inquire if there has been any progress on your end regarding the SSL connection error. Please let us know at your convenience.

Thank you!

Regards, Mr. Priyank

Gary Hayden
Gary Hayden 17 Jul 2026, 5:22 PM

Hi,

Just checking on the status of the issue. The temporary SSH account I created for your investigation is scheduled to expire on July 21. If you haven't had a chance to access the server yet, please let me know so I can extend or recreate the account if necessary.

As mentioned previously, the Laravel API is responding correctly over HTTPS, and the issue appears to be isolated to the Flutter app when using the domain instead of the IP address.

Please let me know your progress. Thanks!

Mr. Chirag
Mr. Chirag admin 14 Jul 2026, 9:50 AM

There are some SSL issue. every time not getting responce so please fixed it

Regards, Mr. Chirag

Mr. Chirag
Mr. Chirag admin 14 Jul 2026, 9:40 AM


we are getting this error on api responce... ..why you remove /public/ before admin in url ?


can you share your server login credential ? so we can test it

Regards, Mr. Chirag

Mr. Priyank
Mr. Priyank employee 13 Jul 2026, 1:28 PM

Thank you for providing the detailed information.

Our team will investigate the issue related to changing the URL and will keep you informed about the progress.

Regards, Mr. Priyank

Showing 1–5 of 21 replies

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