Have these problems been solved? I have been waiting for a response for two days and no response
The first problem is turning on subtitles on all videos, and the subtitles do not separate. If you exit the video and come back again, the subtitles are working.
https://drive.google.com/file/d/1N79hL9VoI1a6kO-fxh1qJ5KvIVYp4OXl/view?usp=sharing
The second problem is that subtitles only works in landscape mode and does not work in full screen
https://drive.google.com/file/d/1N92Cl49hQGlZha0EoUpP7XSQyQiNGqks/view?usp=sharing
The third problem is when downloading the video, it does not work. In the download list, it only loads and does not work
https://drive.google.com/file/d/1KPjhXl9PFP8jvdoFKal-rOxSHLtLJWm0/view?usp=sharing
Hi,
I hope you're doing well. I wanted to follow up on the issues you reported. Have all the issues been resolved, or are you still experiencing any difficulties?
Please let me know so I can assist you further if needed or proceed with closing this ticket. Also, if you're satisfied with our support, we would really appreciate it if you could leave a review on Codecanyon. Your feedback helps us improve and support more users like you.
Thank you!
Regards,
Mr. Priyank