HelpDesk

HelpDesk Support System

DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel

Q:

I need help

Closed public

Have these problems been solved? I have been waiting for a response for two days and no response
The first problem is turning on subtitles on all videos, and the subtitles do not separate. If you exit the video and come back again, the subtitles are working.
https://drive.google.com/file/d/1N79hL9VoI1a6kO-fxh1qJ5KvIVYp4OXl/view?usp=sharing
The second problem is that subtitles only works in landscape mode and does not work in full screen
https://drive.google.com/file/d/1N92Cl49hQGlZha0EoUpP7XSQyQiNGqks/view?usp=sharing
The third problem is when downloading the video, it does not work. In the download list, it only loads and does not work
https://drive.google.com/file/d/1KPjhXl9PFP8jvdoFKal-rOxSHLtLJWm0/view?usp=sharing

All Replies

Viewing 5 to 8 of total 9 topics

Good morning I have been waiting since last week if the problems have been fixed

Good morning, how are you? Have a nice day. Is there anything new regarding solving problems?

Please take care to solve these problems. Thank you

Why was there no response to solve any problem?

Viewing 5 to 8 of total 9 topics

Support is Online

Office hours

Monday - Friday
10:00 AM - 06:00 PM
IST (GMT +5:30)

  • Office time

    00:00:00 AM

  • Your time

    00:00:0 AM

Explore Our Support Documentation

Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need