HelpDesk

HelpDesk Support System

DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel

Q:

API FAIL WHEN CONNECTING WITH PURCHASE CODE

public

Document

24_02_2025_52_67bc98de3debb.png

All Replies

Viewing 57 to 60 of total 212 topics

1.After making payment the payment is successful but not automatically capture in razorpay dashboard and refunds back automatically... Razorpay replied me this..

  • I kindly request you to contact the developer so that he will implement the order API keys in your account.

2. Web version razorpay payment not working.


3. Once payment is successful for renting purchase or subscription Email notifications is not sent.

Hi,

Can you please share the full issue details? I'm not able to understand what the issue is.

Thank you!

Regards,
Mr. Priyank

Even the razorpay for web is not working in wesbite... And email also cannot be sent like transaction, welcome email and payemnt mail i thoght all tehse are available.... maany2 issues,,, Im regrettin lately.... I need this to fix payment , my user are alreay real and live,, plijjjjjj

Hello Can you please hlep me fix thisb today, these are respond from razorpay please i need to fix as soon as possible..



  • Thank you very much for sharing the payment ID. As I checked, the order payment keys have not been implemented, which is the reason the payments are being automatically refunded.


  • I kindly request you to contact the developer so that he will implement the order API keys in your account.

Viewing 57 to 60 of total 212 topics

Support is Online

Office hours

Monday - Friday
10:00 AM - 06:00 PM
IST (GMT +5:30)

  • Office time

    00:00:00 AM

  • Your time

    00:00:0 AM

Explore Our Support Documentation

Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need