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Q:

Unable to Add a Subtitle

Closed public

Hello DT,

Subtitles from external URL & uploaded video are not getting saved, please support

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20_12_2024_81_676503cae3853.png

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Viewing 1 to 4 of total 9 topics

Hello,

Thank you for reaching out. The issue with subtitles from the external URL and uploaded videos has been resolved. You should now be able to save the subtitles without any issues.

We are also currently working on resolving the Watchlist issue and will update you once that is addressed.

If you face any other problems, feel free to contact us.

I’m going to close this ticket as multiple tickets have been created, making it confusing and difficult to manage responses efficiently. Please consolidate your queries into a single ticket for smoother communication. Thank you for your understanding!

Regards,
Mr. Priyank

Hello Mr. Chirag,

Thanks a lot, however, please let me know how this was resolved

Thanks

Sorry to say but i'm going to close this ticket due to multiple ticket created...

please maintain one ticket for better comminucation...

Regards,
Mr. Chirag

Hello Sir,

Thanks a lot, this is confirmed, how did u solve the issue, Ill re-deploy this project again in production as this is only a test. Please let me know the resolution so I can update by local code base.


Thank you

Viewing 1 to 4 of total 9 topics

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