DTStreetVoice - Smart City Complaint & Ticketing Platform
Frequently Asked Questions
Find answers to common questions about the DTStreetVoice Smart City Complaint & Ticketing system — setup, reporting, workflows, departments, SLAs, and troubleshooting.
Your Questions Answered !
Yes, it works seamlessly on all platforms using a single Flutter codebase.
Yes, you can change the app name, logo, splash screen, and colors.
Yes, we provide demo links for Android, iOS, and Web versions.
Yes, we release updates every 3-4 months with new features & fixes.
DTStreetVoice is a smart city complaint & ticketing app that allows citizens or residents to report issues with photos/video and track their resolution through a transparent workflow.
Yes, you get complete Flutter app code + Laravel admin panel code.
Regular License → Ideal if you are launching DTStreetVoice as a free public complaint & ticketing system for citizens, without charging any fees or offering monetized services.
Extended License → Required if you plan to monetize the platform through service charges, priority complaint handling fees, subscription-based features, third-party integrations, or any other revenue-generating model.
Yes. Purchasing DTStreetVoice gives you lifetime free updates with new features and improvements.
Yes. We provide regular license support via support tickets and extended license support via email/WhatsApp (Monday-Friday, 10 AM - 6 PM IST).
Absolutely. Admins can define SLA durations per category. Overdue tickets trigger escalation alerts to ensure timely resolution.
Yes, a full Laravel-based Admin Panel is included to manage everything.
Yes, Regular license buyers get ticket-based support, Extended license buyers also get priority support.
DTStreetVoice supports multiple payment gateways (Stripe, PayPal, Razorpay, etc.) and in-app purchases (Google Play & App Store).
Yes DTStreetVoice includes Firebase Push Notifications for real-time alerts like new releases, offers, and author updates.
Yes, full documentation is included; optional paid setup & publishing services are available.
Yes, our team can build custom modules / features on request.
No, one license = one project. For multiple apps, you need extra licenses.
Absolutely DTStreetVoice has multilanguage support and also supports RTL languages like Arabic and Hebrew.
Yes, It includes REST APIs that allow integration with municipal portals, CRM platforms, or custom smart city dashboards.