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Bernardson Louis-Jean
Bernardson Louis-Jean 5 Nov 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : Login and Package

Hi! We are having problem to redirect users after login, after logged it says "Hi There" and go to nowhere, stay in the same code/login page.
Our second problem is even with 3 packages registered, when we click in the STORE at home page nothing is showing (says no data found), even with cash payment activated. Can you help us.

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Replied (15) 1–5 of 15
Bernardson Louis-Jean
Bernardson Louis-Jean 29 Nov 2024, 3:16 PM

Hi! I found the missing part on your documentation:

/* Firebase console >> Project Settings >> Cloud Messaging >> Web Configuration >> Copy Key Pair >> Add in Admin's App Setting menu */

 and generated the Firebase Web Push Vapid Key. I inserted this key inside the Admin App. At least now is sending the missing deviceToken at the login. But still not redirecting to the right place adter the login. Can you please check for me. Now I redid the entire preocess and just want the WEB part to work.

Mr. Chirag
Mr. Chirag admin 14 Nov 2024, 4:23 AM

Sorry to say but sir, we charge for installation - Reskin app so as per codecanyon policy, we can't provide free support for installation..


Regards, Mr. Chirag

Bernardson Louis-Jean
Bernardson Louis-Jean 12 Nov 2024, 10:58 AM

I am sorry, I didn't get your response. So you just checked or you helped me to fix it? Because still not working and if you do say is missing this or that, if you alread know, it will be impossible to make.

Mr. Chirag
Mr. Chirag admin 12 Nov 2024, 12:42 AM

i already check your firebase configuration remaining ...

so please double check...

Regards, Mr. Chirag

Bernardson Louis-Jean
Bernardson Louis-Jean 11 Nov 2024, 3:43 PM

Hi Mr. Chirag, hope you are fine.

 We re-did all the configurations 2 times following all the steps again, but we still have the same problem, after we insert all the login information, it shows Hi there! message but it still on the login page.

Could you be more specific on what is not configured right in the firebase part ?


in case you want to test, please access: https://app.bdhstreams.com/

Showing 1–5 of 15 replies

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