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Mahmoud Elghazy
Mahmoud Elghazy 31 Oct 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : I need help

Have these problems been solved? I have been waiting for a response for two days and no response
The first problem is turning on subtitles on all videos, and the subtitles do not separate. If you exit the video and come back again, the subtitles are working.
https://drive.google.com/file/d/1N79hL9VoI1a6kO-fxh1qJ5KvIVYp4OXl/view?usp=sharing
The second problem is that subtitles only works in landscape mode and does not work in full screen
https://drive.google.com/file/d/1N92Cl49hQGlZha0EoUpP7XSQyQiNGqks/view?usp=sharing
The third problem is when downloading the video, it does not work. In the download list, it only loads and does not work
https://drive.google.com/file/d/1KPjhXl9PFP8jvdoFKal-rOxSHLtLJWm0/view?usp=sharing

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (9) 6–9 of 9
Mahmoud Elghazy
Mahmoud Elghazy 31 Oct 2024, 11:46 PM

Good morning, how are you? Have a nice day. Is there anything new regarding solving problems?

Mahmoud Elghazy
Mahmoud Elghazy 31 Oct 2024, 7:42 AM

Please take care to solve these problems. Thank you

Mahmoud Elghazy
Mahmoud Elghazy 31 Oct 2024, 7:06 AM

Why was there no response to solve any problem?

Mr. Chirag
Mr. Chirag admin 31 Oct 2024, 5:02 AM

Hello,

you previous ticket #54 is open so i'm going to close this ticket now..

Sorry to delay reply but our team will resolve your ticket soon.

Thanks

Regards, Mr. Chirag

Showing 6–9 of 9 replies

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