TicketMind

HelpDesk Support System

DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel

Q:

issues with deployee

public

We are facing issues while deploying the application. The database and APIs are not working properly. Could you please help us resolve this?



All Replies

Viewing 9 to 12 of total 12 topics

can i email you server details. Please Share your email id

Dear Laydhara Last_name,


Thank you for your message. To assist you further with the API issues you are experiencing, could you please share your server credentials with our team? This will help us investigate and work towards resolving the problem.


We appreciate your cooperation.


If you enjoy our support, we’d be incredibly grateful if you could share your feedback on Codecanyon. Your Review means a lot to us and helps us improve our services!


Regards,
Mr. Meet

Hello Mr. Chirag


Thank you for your prompt reply.


We are getting the issues with API and Flutter app.


We don't able find the API collection, if you can share it, will be get the help.



- POST .../api/general_setting → 200 OK

- POST .../api/get_language → 200 OK

- POST .../api/get_device_sync_list → 404

- POST .../api/get_channel → 404


We are getting 404



Document

30_03_2026_25_69ca0f0d81a3b.jpeg

Thank you for reaching out.


We are here to assist you.


Could you please provide a screenshot of the error for better understanding?


Additionally, kindly share the server access details so that we can investigate and help resolve the issue.

Regards,
Mr. Chirag

Viewing 9 to 12 of total 12 topics

Support is Online

Office hours

Monday - Friday
10:00 AM - 06:00 PM
IST (GMT +5:30)

  • Office time

    00:00:00 AM

  • Your time

    00:00:0 AM

Explore Our Support Documentation

Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need