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allantu
allantu 24 Dec 2025
DTTube - Video-Reels-Podcast-Radio-Music Flutter App Android-iOS-Web with Admin Panel YouTube Clone
Closed public

Q : The app shows that a new version is required, but when it redirects me to the google play there’s no update available

Based on the source code we create the apk file and install in our android phone, but when we open the app we got issue, details in below:

1. The app shows that a new version is required, but when it redirects me to the google play there’s no update available.

2. Screenshot attached please check.

Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (14) 6–10 of 14
allantu
allantu 13 Jan 2026, 9:45 AM

Dear Chirag


Could you share the suggestion for this issue.


Looking forward the fix solution,thanks


Allan

Mr. Chirag
Mr. Chirag admin 12 Jan 2026, 1:26 PM

will check and update code by tomorrow


Regards, Mr. Chirag

allantu
allantu 12 Jan 2026, 1:18 PM

Dear Chirag,


I already provide the screenshot for the error and logs in previously email , could you check, please.


Attached the error again in below, please check the right part(available app upated).


Allan

Mr. Chirag
Mr. Chirag admin 10 Jan 2026, 12:04 AM

Can you show me error screenshot?

Regards, Mr. Chirag

allantu
allantu 09 Jan 2026, 2:52 PM

Dear Team,


We download the codes again from codecanyon and build in our local laptop, but we will still meet the same issue(a new version is required), please check the attached file.


It block us for a long time. anyone from your team can guide us how to resolve this issue?


Your help will be very appreciated.


Could you share the what's app contact detail or teams etc. then we can resolve the issue ASAP. thanks.


Regards

Allan

Showing 6–10 of 14 replies

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