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Yasir
Yasir 4 Feb 2025
DTPocketFM - Podcasts, AudioBooks, Novels, Threads, Music Flutter App (Android-iOS-Web) Admin Panel
Closed public

Q : Getting Error while Verifying the License Key

Hello!


I am facing an issue while installing the  app. My website giving this error while installing. I already increased the execution time and also remove the cloudflare. Could you please check and fix this issue. I am also attaching the screenshots of the process. Thank you 



Add Attachments .png  .jpg  .jpeg  .docx  .mp4  .mp3  .pdf  .zip  .sql
Replied (4) 1–4 of 4
Mr. Meet
Mr. Meet employee 06 Feb 2025, 12:30 AM

Dear Yasir,

I hope this message finds you well.

Kindly share your server credentials and Purchase Code with our team so that our developer can investigate the error and resolve the issue efficiently.

Rest assured, your information will be handled with the utmost confidentiality and security.

Regards, Mr. Meet

Yasir
Yasir 05 Feb 2025, 8:26 AM

any update?

Mr. Chirag
Mr. Chirag admin 05 Feb 2025, 3:50 AM

share reply here...

also share a path where you setup admin panel

Regards, Mr. Chirag

Mr. Chirag
Mr. Chirag admin 05 Feb 2025, 3:34 AM

can you share your server access login credential ?

Regards, Mr. Chirag

Showing 1–4 of 4 replies

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