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Joseph Nyamu
Joseph Nyamu 20 Dec 2024
DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel
Closed public

Q : Watchlist Issue

Hello DT,

Items removed from watchlist on the watchlist screen are not refreshed. After removing a movie from watchlist, the movie still remains on the view & it causes an error (attached screenshot). Please assist

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Replied (7) 6–7 of 7
Mr. Priyank
Mr. Priyank employee 20 Dec 2024, 12:43 AM

Hello Joseph Nyamu,

Thank you for sharing the credentials. We’ll review the issue on both your app and our demo app and get back to you shortly with a resolution.

Thank you again for your trust and cooperation.

Regards, Mr. Priyank

Mr. Priyank
Mr. Priyank employee 20 Dec 2024, 12:33 AM

Hello Joseph Nyamu,

Thank you for bringing this issue to our attention and sharing the details along with the screenshot. We will thoroughly check the watchlist functionality in your purchased code and assist you in resolving this issue promptly.

To proceed with the debugging and resolution, could you please share the admin panel (control panel) URL and the credentials for login? This will help us investigate the issue in detail and provide a swift resolution.

We appreciate your cooperation and look forward to your response.

Regards, Mr. Priyank

Showing 6–7 of 7 replies

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