HelpDesk

HelpDesk Support System

DTPocketFM - Podcasts, AudioBooks, Novels, Threads, Music Flutter App (Android-iOS-Web) Admin Panel

Q:

Hi Urgent Help!!!

Closed public

Hi Urgent Help!!!

  1. File Format: Currently, we are required to upload content in PDF format. We would like to change this to TXT format. Please advise on how to make this change.

  2. Category Loading: Our categories are not displaying content correctly. When a user taps on a category, no content is shown, even though the content is displayed properly on the homepage. We have verified that the content is associated with the correct categories.

  3. New Section Display: When we add a new section to the homepage (e.g., dashboard/novels), it is not visible on the homepage.

  4. We are experiencing an issue where new chapters are appearing before existing ones. For example, when you add chapter 6, it shows up before chapter 1 instead of after chapter 5 in Novels, 

All Replies

Viewing 1 to 1 of total 1 topics

Hello Rahul,

please check below our answer

1.  This is customiation task so not provide free support for this

2. Can you pelase share screeenshot for better understand issue

3. Can you please share screenshot & admin panel with credential so we can test it

4. You must have to add chepter first which you want to show first.. manually arrangement will provide in next update


Thanks

Regards,
Mr. Chirag

Viewing 1 to 1 of total 1 topics

Support is Online

Office hours

Monday - Friday
10:00 AM - 06:00 PM
IST (GMT +5:30)

  • Office time

    00:00:00 AM

  • Your time

    00:00:0 AM

Explore Our Support Documentation

Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need