HelpDesk

HelpDesk Support System

DTLive - Flutter App (Android - iOS - Website ) Movies - TV Series - Live TV - OTT - Admin Panel

Q:

API FAIL WHEN CONNECTING WITH PURCHASE CODE

public

Document

24_02_2025_52_67bc98de3debb.png

All Replies

Viewing 97 to 100 of total 291 topics

Hi,

We are currently conducting R&D on the Order API integration in the code. Once we find a solution that works for the payment, we will inform you and integrate it into the provided code.

Thank you!

Regards,
Mr. Priyank

But why is happening this to only me and why not there's something error or what...


If payment is not setup what's the purpose of doing all this that the most important things.. If payment is not able to do there's no point of making the app... I face the same issue with other code last month and the support guy just fixed in few minutes only..


Im sure you know how to do Priyank... The other day you want me to connect to Anydesk but you didn't join... If this is not fixed it's pointless for me and This is the only payment available properly, otherwise fix all the payment gateway like phonepe, Payu, and all.. You keep saying Updates package not available, But there are many code from Codecanyon who use the same things and have no issue ....


I really need you to fix this for me I already forwarded the Razorpay support mail and documentation, please fix using those.


We are not a developer that's why we buy your code if we know how to resolve this we wouldn't come at first..


Im requesting please fix this. Order API issue



Thank you.

Here is teh response from Razorpay support

Dear Partner,

Greetings for the day!

Please note that to automatically capture payments, we recommend implementing the order ID and pass it in your checkout code. It is essential to map the order ID with the corresponding payment ID to change the payment status from authorized to captured so that it is not refunded.Regarding order API integration, we will be sharing documentation with you about the integration.
About orders: https://razorpay.com/docs/payments/orders/
Orders API: https://razorpay.com/docs/payments/orders/apis/
Create an order: https://razorpay.com/docs/api/orders/create/
Please refer to the above links for documentation on integrating orders. If you are facing any queries or need further clarification, please feel free to reach out to us. We will be happy to assist you with any questions.
Please keep us posted.


They keep saying you need to implement ORDER API,, Please implement this for me

Hi,

Please follow the instructions below to apply changes to the latest code. I’ve also attached relevant screenshots for guidance:

  1. Screen recording disable
    → Unhide the related code in main.dart. (See attachment)

  2. Policy pages error
    → We are currently working on this and will update you once it is resolved.

  3. Subscription not loading
    → Refer to the attached screenshot.
    Simply replace:
    double? price;
    with:
    dynamic price;

  4. Ads keep showing in video player
    → This needs to be handled in the app code. The player functionality is not controlled from the Admin panel. (See player_video.dart attachment)

  5. Remove Kids Profile
    → This is a customization request and falls outside our support policy. Unfortunately, we cannot assist with this.

  6. Razorpay issue
    → We have shared the latest code with the Razorpay issue resolved. The integration is based on official developer documentation and is functioning correctly on the app side. If the issue persists, please contact Razorpay support directly for assistance.

    Thank you!

Regards,
Mr. Priyank

Viewing 97 to 100 of total 291 topics

Support is Online

Office hours

Monday - Friday
10:00 AM - 06:00 PM
IST (GMT +5:30)

  • Office time

    00:00:00 AM

  • Your time

    00:00:0 AM

Explore Our Support Documentation

Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need