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DTVideo: The Ultimate Multipurpose All-in-One Video Flutter App ( Android + ios ) Admin panel

Q:

BUGs

Closed public

1- When i try to add a video using server video its give me an errors mp3 field required 

2- When i add my paypal client id an secrete key i try to pay its ask me we can't proceed tho the payment 

3- when someone try to pay its ask to enter some information like phone number and email and name when the user enter these details and save and click on continue its ask the user to reenter these details again  and again 

the admin panel is https://app.haitianpie.cam/public/admin/video/create 

email : admin@admin.com password : admin

Document

21_02_2025_3_67b8b8de0c5df.png

All Replies

Viewing 1 to 3 of total 3 topics

Hi,

I just wanted to follow up as we haven’t received a response from you.

Regards,
Mr. Priyank

Hi,

I hope you’re doing well.

Please share your server credentials with our team so our developer can investigate the error and resolve the issue efficiently.

Rest assured, your information will be handled with the utmost confidentiality and security.

Thank you!

Regards,
Mr. Priyank

are you asking about paypal or stripe ?

you active stripe payment gateway now and double check your enter key - Secret key is correct or not..


also share debugconsole screesnhot of vscode for better understand error

Regards,
Mr. Chirag

Viewing 1 to 3 of total 3 topics

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